Vacancies

Procurement Manager

Aim of role:

To procure fresh, dairy and dried products that are required on a daily basis, in line with Bellows high standards and margin targets, whilst promoting locally grown and UK products as much as possible.

Principle Duties and Responsibilities:

  • To create, update and evolve our purchasing plan and strategy to deliver the quality, variety and excitement in our products for our customers.
  • Report on a weekly basis to Director the KPI's (gross and net margin)
  • To provide to key information to the team (including director, sales, telesales, operations and customer services) on product availability, price, quality and stock issues whilst offering alternatives, and maintaining our daily supply to meet customer requirements and business objectives.

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Customer Services Advisor

Aim of role:

To ensure our customers receive the highest possible levels of service; no matter their need. Every interaction will put the customer first, whether this is placing an order, answering a query, raising an issue or complaint, or otherwise.

Principle Duties and Responsibilities:

  • Primary point of contact for customers.
  • Daily answering of inbound calls from customers.
  • Processing of customer sales orders, enquiries for products or customer complaints/product issues.
  • Liaising with your manager and the operational team on a daily basis to resolve queries/issues.
  • Conducting customer care calls to ensure the customers are happy with service or to promote general activities/products.

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Delivery Driver

We are seeking a driver that will deliver our fantastic fresh produce, as well as dairy and dry goods, to our customers throughout Hampshire, Dorset and West Sussex.
 
The ideal candidate:

  • Is hard working and polite
  • Cares about quality and timeliness
  • Has the ability to provide fantastic customer service
  • Is a team worker, and wants to grow the business with us
  • Is an experienced driver with a clean licence

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Night Operations Manager

Aim of role:

To manage the night operations of our pickers, packers and prepared foods teams, so we can deliver our customers’ orders on time, to our high standard, with the very best customer service.

Principle Duties and Responsibilities:

  • On a daily basis to manage the picking/packing and preparing of orders teams to ensure customers receive on time and in full orders to our high standards.
  • To ensure all operational activity is completed to our high expectations of food safety standards and completed within budget, and on time.
  • On a daily basis, to ensure team integration between picking/packing and prepared foods, with our delivery teams and warehouse teams, creating a dynamic, organised and customer-focused team that delivers to our aims every single day.

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Why Join Our Team:

Bellows is a leading direct food services provider, serving the South Coast. We are growing fast, and need the best team on our side to ensure we continue to delight our customers and see commercial rewards as a result.

These rewards are intended to help support our vision of becoming a UK and International group of businesses by 2020; as well as to ensure that staff are recognised for the great work they contribute to the business.

We want to make a difference in our markets. We do this by delivering on our simple commitments every day; and creating an environment of ownership, success and reward.

You will have the chance to develop with us, and progress within the company if you wish; helping us to build new elements of our businesses that continually improve our service to the customer.

In addition to salary, all staff receive a free food box, will be enrolled into our enhanced pension scheme in 2016, and have the opportunity and support to achieve their own personal goals.

Fancy a challenge? Please apply, to help make a difference and build a global group of businesses we can all be proud of.

Bellows Direct Food Services Testimonials

"Bellows consistently provide great quality at great prices, with a friendly and flexible service".
Head chef - Dolphin Mecure Hotel - Southampton